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POSITION: FAMILY ADVOCATE

*Preference given to Bilingual applicants

OUR PURPOSE: To build pathways to equity

OUR VISION: Every youth graduates from high school ready for college or career

OUR MISSION: To create a pipeline of high-quality services for our youth and their families that overcomes the barriers to their success

OUR VALUES

  • Respect: In all that we do, treat everyone as we would want to be treated
  • Innovation: Seek the highest quality, breakthrough solutions to the inequities that stand in our way
  • Collaboration: Integrate the expertise of our many stakeholders to create successes they could not achieve on their own
  • Community: Weave supportive networks tailored to the needs, interests and assets of our families, partners and surrounding community
  • Empowerment: Help our youth and their families develop the intrinsic strengths needed to achieve their own goals

POSITION SUMMARY:

Durham Children’s Initiative (DCI) is committed to improving outcomes for children, families and youth living in Durham. Our long-term vision is to have all youth affiliated with DCI successfully graduate from high school, ready for college or a career. We work to achieve this vision by providing a continuum of high-quality services for children and youth extending from birth through college and career. DCI collaborates with over 40 local organizations and community members who share our vision to provide these needed resources and supports to Durham children and families.

DCI is seeking to fill the position of Family Advocate. This full-time, benefits-eligible position will report to the Advocate Program Director. Our Family Advocates work with parents, students, community partners; and DCI staff and school personnel to ensure youth and families are engaged and have knowledge of strategies to ensure student success.

 ESSENTIAL FUNCTIONS:

  • Follow all Policies and Procedures (DPS and DCI)
  • Maintain knowledge in all DCI programs, make referrals, and services to families.
  • Assist families in utilizing community resources, including medical, dental, social, emotional educational, and occupational.
  • Connect students with DCI pipeline services and external resources
  • Recognize and identify each family’s needs and assist in goal setting
  • Establish professional roles and boundaries in working with families
  • Keep accurate and updated documentation on all families and children, including emergency information.
  • Document all family contacts and home visits in COACH
  • Build relationships with community organizations
  • Assist families in scheduling of appointments
  • Complete the Family Needs/Goals Assessment twice a year
  • Conduct Parent Café Meetings with families monthly or as needed
  • Conduct phone calls and home visits on a regularly scheduled basis based on the needs of the family and document
  • Manage a caseload portfolio of at least 125 scholars
  • Demonstrate respect of families with diverse values and cultures
  • Other responsibilities as assigned by the Program Advocate Director

QUALIFICATIONS:

  • Valid driver’s license
  • Successfully pass background check
  • Have respect and empathy of families with diverse values and cultures
  • Have moderate to advanced knowledge of social media
  • Bilingual/bicultural (Spanish/English)—Preferred
  • Background in health care, social work, mental health, disability care, substance abuse recovery, geriatric care, and long-term care.
  • Demonstrated experience within a customer service environment.
  • Excellent, organization, detail and communication skills, both written and verbal.
  • Outcome-focused with the ability to manage competing demands.
  • Ability to work independently and in a fast paced environment
  • Desire and ability to serve the community
  • Flexible working hours- Nights and weekends as required and or needed to address the needs of families.

HOW TO APPLY:

Please visit https://dcinc.bamboohr.com/jobs/view.php?id=24  to apply.

DCI does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

The link below has community job postings and is updated on the 15th of every month. 
If you have any questions, as always, please contact Carlton Koonce (carlton.koonce@dci-nc.org).